Several facts why the British Broadcasting Centre has chosen 03 numbers
Tuesday, January 6th, 2009This year (2008), the BBC announced that it would be swapping all of its 0870 telephone numbers for the new corresponding 03 number: 0370.Certain areas have changed and you can find the new 03 numbers being used on Radio 1 and Radio 2 and across its regional television network, for example.Its huge fundraising event, Children in Need also used an 03 number as its main donation line. This is some great telecom news. Here are 10 facts why the BBC has opted for 03 numbers:
1. Unlike 0845 numbers, 03 numbers cost the same to ring as standard 01/02 phone numbers even from a mobile phone (40% of telephone calls are now dialled from mobiles).
2. The public trust 03 numbers due to their transparent call costs. This is specifically important for the BBC which receives funding from license-fee payers. 03 numbers are caller friendly and as such not subject to negative publicity.
3. 03 equivalent numbers are available which lets organisations swap their 08 numbers for 03. On the other hand, some highly memorable 03 numbers (0333 or 0300 etc.) can be bought as the number series is still fairly new.
4. Most non-geographic numbers, 03 numbers give the BBC a country wide presence. This meant it can produce one single memorable number all through the UK - which is not location specific. This is specifically important for its countrywide TV and radio services.
5. The BBC can deal with enquirers more readily by using call management systems to their 03 numbers.
6. Its various departments can control where they want to receive their calls (especially out of hours and in an urgent situation) easily via the web/phone.
7. They can see the place the caller is located, busy periods and the time taken to pick up calls with online call statistics packages.
8. You are able to save calls to 03 numbers without bringing in costly physical equipment.
9. People that are calling can be place in an enquiry line, meaning that all important calls will be answered.
10. They can frequently be extremely reasonable to run if you seek out the provider with the most competitive offering in the market. It’s obvious that 03 numbers are fast becoming a sought after number for many UK businesses and organisations. Hopefully, the points above provide a starting point to the reasons why the 03 number is so popular.